Frequently Asked Questions

1. What types of plumbing supplies do you offer?

We offer a comprehensive range of plumbing supplies, including pipes, fittings, fixtures, tools, valves, pumps, and more. Our inventory caters to both professional plumbers and DIY enthusiasts.

2. How can I place an order?

Message through FB messenger Alternatively, you can also visit our physical store during business hours to make a purchase.

3. Do you offer bulk discounts for professionals?

Yes, we offer special pricing and bulk discounts for professionals in the plumbing industry. Contact our customer support team for more information on our trade discounts.

4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, Discover, American Express). In-store purchases can be made using credit cards or cash.

5. Can I track my order’s shipping status?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

6. Do you offer returns or exchanges?

Yes, we have a hassle-free returns and exchanges policy. If you’re not satisfied with your purchase, please review our Return Policy on our website for detailed information.

7. Can I get assistance with choosing the right products for my project?

Absolutely! Our knowledgeable customer support team is here to help you choose the best products for your plumbing project. Feel free to contact us via phone or email, or visit our store for personalized assistance.

8. Do you offer installation services?

We primarily focus on supplying plumbing products, but we do not offer installation services. However, we can recommend experienced plumbers in your area if needed.

9. How quickly do you process orders for shipping?

We strive to process orders as quickly as possible. Most orders are processed within 1-2 business days. Shipping times vary depending on your location and the shipping method chosen.

10. Are your products compliant with industry standards?

Yes, we source our products from reputable manufacturers who adhere to industry standards and regulations. Our products are carefully selected for quality and compliance.

If you have more questions or need further assistance, please don’t hesitate to contact us. We’re here to provide you with top-notch plumbing supplies and exceptional customer service.